*,:before,:after,::backdrop{--tw-border-spacing-x:0;--tw-border-spacing-y:0;--tw-translate-x:0;--tw-translate-y:0;--tw-rotate:0;--tw-skew-x:0;--tw-skew-y:0;--tw-scale-x:1;--tw-scale-y:1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness:proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:#3b82f680;--tw-ring-offset-shadow:0 0 #0000;--tw-ring-shadow:0 0 #0000;--tw-shadow:0 0 #0000;--tw-shadow-colored:0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border:0 solid #e5e7eb}:before,:after{--tw-content:""}html,:host{-webkit-text-size-adjust:100%;tab-size:4;font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent;font-family:ui-sans-serif,system-ui,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji;line-height:1.5}body{line-height:inherit;margin:0}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-feature-settings:normal;font-variation-settings:normal;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-feature-settings:inherit;font-variation-settings:inherit;font-family:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:#0000;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{margin:0;padding:0;list-style:none}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder{opacity:1;color:#9ca3af}textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.fixed{position:fixed}.absolute{position:absolute}.relative{position:relative}.flex{display:flex}.inline-flex{display:inline-flex}.grid{display:grid}.hidden{display:none}.transform{transform:translate(var(--tw-translate-x),var(--tw-translate-y))rotate(var(--tw-rotate))skewX(var(--tw-skew-x))skewY(var(--tw-skew-y))scaleX(var(--tw-scale-x))scaleY(var(--tw-scale-y))}.resize{resize:both}.flex-col{flex-direction:column}.border{border-width:1px}.outline{outline-style:solid}.filter{filter:var(--tw-blur)var(--tw-brightness)var(--tw-contrast)var(--tw-grayscale)var(--tw-hue-rotate)var(--tw-invert)var(--tw-saturate)var(--tw-sepia)var(--tw-drop-shadow)}.transition{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke,opacity,box-shadow,transform,filter,-webkit-backdrop-filter,backdrop-filter;transition-duration:.15s;transition-timing-function:cubic-bezier(.4,0,.2,1)}:root{--bg:#f5f4f0;--surface:#fff;--border:#e4e3df;--text-primary:#1a1f23;--text-secondary:#6b7280;--text-muted:#9ca3af;--brand:#222a31;--brand-hover:#2d3740;--accent:#00c896;--accent-light:#e6faf5;--warning:#f59e0b;--warning-light:#fffbeb;--danger:#ef4444;--danger-light:#fef2f2;--info:#3b82f6;--info-light:#eff6ff}*{box-sizing:border-box}body{background:var(--bg);color:var(--text-primary);margin:0;font-family:DM Sans,sans-serif;font-size:14px;line-height:1.5}.mono{font-family:DM Mono,monospace}::-webkit-scrollbar{width:4px;height:4px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:2px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes fadeSlideIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulseRing{0%{box-shadow:0 0 #00c89640}70%{box-shadow:0 0 0 18px #00c89600}to{box-shadow:0 0 #00c89600}}.animate-fadeIn{animation:.3s forwards fadeSlideIn}.animate-slideUp{animation:.4s forwards slideUp}.badge{letter-spacing:.02em;text-transform:uppercase;border-radius:100px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.badge-open{background:var(--info-light);color:var(--info)}.badge-pending{background:var(--warning-light);color:var(--warning)}.badge-resolved{background:var(--accent-light);color:#059669}.badge-urgent{background:var(--danger-light);color:var(--danger)}.card{background:var(--surface);border:1px solid var(--border);border-radius:10px}.btn{cursor:pointer;border:none;border-radius:7px;align-items:center;gap:6px;padding:7px 14px;font-family:DM Sans,sans-serif;font-size:13px;font-weight:500;transition:all .15s;display:inline-flex}.btn-primary{background:var(--brand);color:#fff}.btn-primary:hover{background:var(--brand-hover)}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.btn-ghost{color:var(--text-secondary);border:1px solid var(--border);background:0 0}.btn-ghost:hover{background:var(--bg);color:var(--text-primary)}.btn-accent{background:var(--accent);color:#fff}.btn-accent:hover{background:#00b385}.btn-accent:disabled{opacity:.5;cursor:not-allowed}.hp{color:#1a1a1a;background:#f7f7f5;min-height:100vh}.hp-r-mark{color:#fff;background:#1a1a1a;border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;font-size:14px;font-weight:700;display:flex}.hp-r-mark-nav{border-radius:9px;width:36px;height:36px;font-size:17px}.hp-r-mark-sm{border-radius:5px;width:22px;height:22px;font-size:11px}.hp-nav{justify-content:space-between;align-items:center;max-width:1100px;margin:0 auto;padding:20px 40px;display:flex}.hp-nav-left{align-items:center;gap:12px;display:flex}.hp-wordmark{letter-spacing:-.02em;font-size:18px;font-weight:700}.hp-nav-right{align-items:center;gap:4px;display:flex}.hp-nav-link{color:#666;border-radius:8px;padding:7px 14px;font-size:14px;text-decoration:none;transition:all .15s}.hp-nav-link:hover{color:#1a1a1a;background:#0000000a}.hp-nav-cta{color:#fff;cursor:pointer;background:#1a1a1a;border:none;border-radius:100px;align-items:center;gap:6px;padding:8px 18px;font-family:DM Sans,sans-serif;font-size:14px;font-weight:500;transition:all .15s;display:inline-flex}.hp-nav-cta:hover{background:#333}.hp-hero{max-width:1100px;margin:0 auto;padding:60px 40px 48px}.hp-hero-title{letter-spacing:-.03em;margin:0 0 16px;font-size:52px;font-weight:700;line-height:1.05}.hp-hero-sub{color:#888;margin:0;font-size:16px;line-height:1.65}.hp-grid-top,.hp-grid-bottom{gap:12px;max-width:1100px;margin:0 auto;padding:0 40px;display:grid}.hp-grid-top{grid-template-columns:1fr 1fr;margin-bottom:12px}.hp-grid-bottom{grid-template-columns:1fr 1fr 1fr;margin-bottom:60px}.hp-card{color:inherit;cursor:pointer;text-align:left;background:#fff;border:1px solid #e8e8e6;border-radius:20px;flex-direction:column;font-family:DM Sans,sans-serif;text-decoration:none;transition:all .2s;display:flex;overflow:hidden}.hp-card:hover{border-color:#d0d0ce;box-shadow:0 2px 20px #0000000a}.hp-card-label{color:#1a1a1a;margin-bottom:4px;font-size:15px;font-weight:500}.hp-card-desc{color:#888;font-size:13.5px;line-height:1.5}.hp-card-visual{flex-direction:column;flex:1;justify-content:center;min-height:300px;padding:28px;display:flex;position:relative;overflow:hidden}.hp-card-bottom{background:#fff;border-top:1px solid #e8e8e6;padding:20px 28px 24px}.hp-card-support{background:linear-gradient(145deg,#d4e7c5 0%,#b8cda9 40%,#8ba87a 100%);border-color:#0000}.hp-bubble{border-radius:14px;max-width:280px;margin-bottom:8px;padding:10px 14px;font-size:13px;line-height:1.45;animation:.4s both fadeSlideIn}.hp-bubble-right{color:#1a1a1a;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffffd9;border-bottom-right-radius:4px;align-self:flex-end}.hp-bubble-left{color:#2a2a2a;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff8c;border-bottom-left-radius:4px;align-self:flex-start}.hp-bubble:first-child{animation-delay:.1s}.hp-bubble:nth-child(2){animation-delay:.25s}.hp-bubble:nth-child(3){animation-delay:.4s}.hp-bubble:nth-child(4){animation-delay:.55s}.hp-bubble-action{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);color:#4a7a3e;background:#fffc;border-radius:100px;align-self:flex-start;align-items:center;gap:6px;margin-top:4px;padding:6px 14px;font-size:12px;font-weight:600;animation:.4s .7s both fadeSlideIn;display:inline-flex}.hp-card-voice{cursor:default;background:linear-gradient(145deg,#1a1a2e 0%,#16213e 40%,#0f3460 100%);border-color:#0000}.hp-card-voice .hp-card-bottom{background:#fff;border-top-color:#e8e8e6}.hp-card-voice .hp-card-label{color:#1a1a1a}.hp-card-voice .hp-card-desc{color:#888}.hp-voice-visual{flex-direction:row;justify-content:center;align-items:center;gap:20px;min-height:300px;display:flex}.hp-voice-mic{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);color:#fff;background:#ffffff1a;border:1px solid #ffffff26;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:72px;height:72px;display:flex;box-shadow:0 0 40px #00c89626,0 0 80px #00c8960d}.hp-wave-bars{align-items:center;gap:4px;height:80px;display:flex}.hp-wave-bar{background:linear-gradient(#00c896cc 0%,#00c89633 100%);border-radius:100px;width:4px;animation:1.2s ease-in-out infinite alternate waveBar}@keyframes waveBar{0%{opacity:.4;height:12px}50%{opacity:.9;height:48px}to{opacity:.5;height:16px}}.hp-card-sm{min-height:200px;padding:0}.hp-card-sm-icon{color:#666;padding:24px 24px 0}.hp-card-sm-icon svg{display:block}.hp-card-sm-content{margin-top:auto;padding:0 24px 24px}.hp-footer{color:#aaa;align-items:center;gap:10px;max-width:1100px;margin:0 auto;padding:0 40px 40px;font-size:13px;display:flex}.hp-modal-overlay{z-index:100;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.hp-modal-backdrop{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#00000059;animation:.15s fadeIn;position:absolute;inset:0}.hp-modal{background:#fff;border:1px solid #e8e8e6;border-radius:20px;width:400px;padding:36px 32px;animation:.25s slideUp;position:relative;box-shadow:0 24px 80px #0000001f}.hp-modal-close{color:#bbb;cursor:pointer;background:0 0;border:none;border-radius:6px;padding:4px;transition:all .15s;display:flex;position:absolute;top:18px;right:18px}.hp-modal-close:hover{color:#666;background:#f5f5f5}.hp-modal-logo{align-items:center;gap:10px;margin-bottom:28px;display:flex}.hp-modal-title{margin:0 0 4px;font-size:22px;font-weight:700}.hp-modal-sub{color:#999;margin:0 0 24px;font-size:13px}.hp-label{color:#888;margin-bottom:6px;font-size:12px;font-weight:500;display:block}.hp-input{color:#1a1a1a;background:#fafaf9;border:1px solid #e8e8e6;border-radius:10px;outline:none;width:100%;padding:10px 12px;font-family:DM Sans,sans-serif;font-size:14px;transition:border-color .15s}.hp-input:focus{border-color:#ccc}.hp-pw-toggle{color:#bbb;cursor:pointer;background:0 0;border:none;padding:2px;display:flex;position:absolute;top:50%;right:10px;transform:translateY(-50%)}.hp-login-btn{color:#fff;cursor:pointer;background:#1a1a1a;border:none;border-radius:100px;justify-content:center;align-items:center;gap:8px;width:100%;margin-top:24px;padding:11px;font-family:DM Sans,sans-serif;font-size:14px;font-weight:600;transition:all .15s;display:flex}.hp-login-btn:hover{background:#333}.hp-login-btn:disabled{opacity:.7;cursor:not-allowed}.hp-spinner{border:2px solid #ffffff40;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.5s linear infinite spin}@media (max-width:768px){.hp-nav{padding:16px 20px}.hp-nav-link{display:none}.hp-r-mark-nav{border-radius:7px;width:32px;height:32px;font-size:15px}.hp-wordmark{font-size:16px}.hp-hero{padding:40px 20px 32px}.hp-hero-title{font-size:34px}.hp-hero-sub{font-size:14px}.hp-hero-sub br{display:none}.hp-grid-top{grid-template-columns:1fr;padding:0 20px}.hp-grid-bottom{grid-template-columns:1fr;margin-bottom:40px;padding:0 20px}.hp-card-visual{min-height:220px;padding:20px}.hp-card-bottom{padding:16px 20px 20px}.hp-bubble{max-width:240px;font-size:12px}.hp-voice-visual{gap:14px;min-height:220px}.hp-voice-mic{width:56px;height:56px}.hp-voice-mic svg{width:20px;height:20px}.hp-wave-bars{gap:3px;height:60px}.hp-wave-bar{width:3px}.hp-card-sm{min-height:160px}.hp-card-sm-icon{padding:20px 20px 0}.hp-card-sm-content{padding:0 20px 20px}.hp-footer{padding:24px 20px}.hp-modal{border-radius:16px;width:calc(100% - 40px);padding:28px 24px}}@media (max-width:900px){.portal-sidebar{display:none!important}.portal-root{padding:12px 14px!important}.portal-stats-grid{grid-template-columns:repeat(2,1fr)!important}.portal-outcomes-row,.portal-ticket-layout{flex-direction:column!important}.portal-ticket-list{max-height:50vh;flex:1!important}.portal-filter-bar{flex-wrap:wrap!important}}@media (max-width:480px){.portal-root{padding:10px!important}.portal-stats-grid{grid-template-columns:1fr!important}}